Refund & Return Policy
Our process for damaged, incorrect and eligible returned products.
Last updated: 28 July 2026Return eligibility
Contact us within 7 days of delivery if an item is damaged, incorrect or has a quality issue. Products must be unopened and in their original packaging unless they arrived damaged.
Non-returnable items
Opened wellness products, items damaged after delivery and products purchased in a clearance sale cannot normally be returned for hygiene and safety reasons.
Refund process
After inspection and approval, refunds are issued to the original payment method within 5–10 business days. Original shipping fees may not be refundable.
How to request help
Email care@arshveda.com with your order number and clear photographs. Our care team will guide you through the next steps.